Hello,
We apologize for not sending out regular notices for a while, but we did not
feel it prudent since the report interface has stalled. You may have noticed
that your report was gone before today. We purged all the exiting reports
and re-populated them to clean house and start fresh. We are monitoring the
creation of reports. Unfortunately, while all client reports have been
republished, not all reports are current. We have had some major systems
failures and strange network behavior. We ordered a memory upgrade that took
longer than expected. However, we are back into the swing of things and
addressing all problems. It may take us a while to return to regular report
updates but that is our goal.
Three main problems: 1. Not all samples are getting to knujon, 2. Not all
data is being extracted from processed samples, 3. Not all knujon members
are getting action or satisfaction. We are working to correct this. To
start, in your receipt page each file we processed from you is listed. If a
file you sent or uploaded is not present, we did not get it. The receipt
will also indicate whether or not we were able to extract data. Sometimes we
get files from members we cannot read. Sometimes we receive samples from
clients that are empty and this is also indicated. Samples that do not
produce results are now being diverted for further analysis. If there is no
receipt page we have not processed anything from you recently, but this may
be because we have not gotten to it yet.
We have some members who submit thousands of samples and some who only
submit a few. In response we were trying to create a report interface that
would meet the needs of people with different volumes, trying to make the
shoe fit all feet. This has not worked so we are redesigning the reports to
match the individual submission volume and return information that is more
interesting and actionable. Some of our members are happy to just report
junk mail and forget about it, others like to review and use the reports.
For the later we will make the reports more interactive and offer
opportunities to participate in KnujOn enforcement actions.
On other fronts, were a spearheading a massive effort against rogue
Registrars and illicit online networks called The Internet Doomsday Book, to
be officially announced this week at the MIT Spam Conference
(
http://projects.csail.mit.edu/spamconf/) and published at the ICANN meeting
in June (
http://brussels38.icann.org/). Details about the Doomsday Book will
be published on KnujOn along with opportunities to participate in its
development and sign-on as a supporter.
We also will soon be announcing a major victory over one of the largest
illicit pharmacy networks in the world. Stay tuned!